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Shipping Policy

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At HappyGoKids, We're committed to delivering your order quickly, safely, and with care.

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Countries We Ship To:

We currently offer shipping to the following countries:

  • Austria

  • Germany

  • France

  • Italy

  • Spain

  • Netherlands

  • Sweden

  • Belgium

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Processing Time:

  • All orders are processed within 1-2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation once your order has been processed and shipped and a trucking number

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Shipping Methods & Delivery Time:

We offer the following shipping options:

  1. Standard Shipping:

    • Estimated Delivery Time: 2-5 business days

    • Cost: € 5.95 (varies by destination)

  2. Express Shipping:

    • Estimated Delivery Time: 2-3 business days

    • Cost: €10.10 (varies by destination)

  3. Extended Delivery (Special Items)

  • Delivered 7-15 Business Days

  • Applies to select items that require additional processing 

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Note : Most items Shipp quickly while some items may require a bit  more time due to special handling fulfillment.

Delivery times are estimates and may vary depending on your location and any unforeseen circumstances such as customs processing or local postal delays.

Shipping Fees:

  • Shipping fees are calculated at checkout based on the weight of your order and the delivery destination.

  • We offer free standard shipping for orders over €39 (varies by country and promotion).

Tracking Your Order:

Once your order is shipped, you will receive an email with a tracking number and a link to track your order's progress. You can check the status of your shipment at any time via the tracking page provided.

Customs & Import Duties:

  • All international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

  • These fees are not included in the cost of your order and may be due at the time of delivery.

  • We recommend checking with your local customs office for any additional charges before placing an order.

Delivery Issues:

  • In the event that your order is delayed or damaged during delivery, please contact us immediately at [luxe4you@gmx.net] with your order number and any relevant details. We will do our best to resolve the issue as quickly as possible.

  • Please ensure that the address provided at checkout is correct to avoid any shipping delays.

Returns & Exchanges:

For information on our return and exchange policy, please refer to our [Returns & Exchanges] page. We are committed to customer satisfaction and will do everything we can to make sure you're happy with your purchase.

Customer Support:

If you have any questions or concerns regarding shipping or delivery, please don't hesitate to reach out to us at [email address] or through our contact page. Our customer service team will respond as soon as possible.

Thank you for shopping at HappyGoKids! We appreciate your business and are here to ensure a smooth shopping experience.

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