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Cancellation Policy

 

Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. To ensure a smooth cancellation process, please review our cancellation policy below.

1. Cancellation Timeframe

You can cancel your order at any time before it has been processed and shipped. Once the order is shipped, it can no longer be cancelled.

  • For orders placed within 24 hours, you can cancel your order without any charges.

  • For orders placed after 24 hours, we may charge a cancellation fee to cover processing and handling costs.

2. How to Cancel an Order

If you wish to cancel an order, please follow these steps:

  1. Contact us immediately at [insert your contact email or customer service form link].

  2. Provide your order number, name, and a request to cancel the order.

  3. We will confirm the cancellation and process your request, provided the order hasn't already been shipped.

3. Orders Already Shipped

Once an order has been processed and shipped, it cannot be cancelled. However, you may return the item(s) following our Return Policy once you receive your order.

4. Refunds for Cancellations

  • If your cancellation is processed before the order is shipped, you will receive a full refund to your original payment method.

  • If your cancellation is processed after shipping, you will need to follow our Return Policy to return the item for a refund.

5. Subscription Cancellations

For subscription-based services or products, you may cancel at any time before the next billing cycle. Cancellations must be made at least 24 hours before your next scheduled payment. Cancellations can be processed by contacting customer service at [insert contact details].

6. Special Circumstances

If you encounter any issues with your order, such as incorrect products or errors on our part, please reach out to us right away, and we will work to resolve the issue promptly.

Need help?
If you have any questions or need further assistance regarding cancellations, feel free to contact us at [insert contact details].

Thank you for shopping with us!

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