Holiday Beach Bag Ring Handheld women bag solid aplliques Floral shoulder bag

Shipping Policy

At HappyGoKids, We're committed to delivering your order quickly, safely, and with care.

Countries We Ship To:

We currently offer shipping to the following countries:

• Austria

• Germany

• France

• Italy

• Spain

• Netherlands

• Sweden

• Belgium

Processing Time:

• All orders are processed within 1-2 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive an email confirmation once your order has been processed and shipped and a trucking number

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Shipping Methods & Delivery Time:

We offer the following shipping options:

• Standard Shipping:

  • Estimated Delivery Time: 2-5 business days

  • Shipping to Austria : € 4.75

  • Shipping to Germany: € 8.40

  • Other Countries: €15.18

• Extended Delivery (Special Items)

• Delivered 7-15 Business Days

• Applies to select items that require additional processing 

​Note : Most items Shipp quickly while some items may require a bit  more time due to special handling fulfillment.

Delivery times are estimates and may vary depending on your location and any unforeseen circumstances such as customs processing or local postal delays.

Shipping Fees:

• Shipping fees are calculated at checkout based on the weight of your order and the delivery destination.

• We offer free standard shipping for orders over €39.99 (varies by country and promotion).

Tracking Your Order:

Once your order is shipped, you will receive an email with a tracking number and a link to track your order's progress. You can check the status of your shipment at any time via the tracking page provided.

Customs & Import Duties:

• All international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

• These fees are not included in the cost of your order and may be due at the time of delivery.

• We recommend checking with your local customs office for any additional charges before placing an order.

Delivery Issues:

• In the event that your order is delayed or damaged during delivery, please contact us immediately at [Contact Us] with your order number and any relevant details. We will do our best to resolve the issue as quickly as possible.

• Please ensure that the address provided at checkout is correct to avoid any shipping delays.

Returns & Exchanges:

For information on our return and exchange policy, please refer to our [Returns & Exchanges] page. We are committed to customer satisfaction and will do everything we can to make sure you're happy with your purchase.

Customer Support:

If you have any questions or concerns regarding shipping or delivery, please don't hesitate to reach out to us at [Contact Us]  customer service team will respond as soon as possible.

Thank you for shopping at HappyGoKids! We appreciate your business and are here to ensure a smooth shopping experience.

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are happy to assist with returns and exchanges. Please read our return policy below to ensure a smooth process.

1. Eligibility for Returns

We accept returns within 14 days from the date of purchase. To be eligible for a return, your item must meet the following criteria:

• Be in its original condition.

• Be unused and in the original packaging.

• VAT include original packaging , labels and accessories

• Have a proof of purchase (receipt or order confirmation).

2. Non-Returnable Items

Unfortunately, certain items are non-returnable, including:

• Gift cards.

• Customized or personalized products.

• Sale items (unless stated otherwise).

3. How to Return an Item

To initiate a return, please follow these steps:

• Contact us at [https://www.happygokids.contact us.com].

• Provide your order number, name, and a brief reason for the return.

• You will receive instructions on how to return the item(s).

Please note that customers are responsible for return shipping fees, unless the return is due to a mistake on our part (damaged or incorrect items).

4. Refunds

Once we receive your returned item, we will inspect it to ensure it meets the return criteria. If approved, we will process your refund. Refunds are typically processed within 7-10 business days after we receive the item. The refund will be issued to your original method of payment.

If your return is denied (due to damage or being outside the return window), we will notify you via email with further details.

5. Exchanges

If you would like to exchange your item for a different size, color, or product, please follow the return process and place a new order for the replacement item. Exchanges are subject to product availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately within 7 days of receiving the product. We will provide a prepaid return label for you to send the item back at no cost, and we will issue a replacement or refund as per your preference.

7. Shipping Fees

Original shipping charges are non-refundable unless the return is due to our error.

8. International Returns

For international orders, please be aware that customs duties and taxes are non-refundable. You are responsible for the return shipping costs.

Need assistance?
If you have any questions or concerns about our return policy, feel free to contact our customer service team at [Contact us]

Thank you for choosing us!